Shipping policy

We at Meteorique are dedicated to providing you with our expertly created premium goods in impeccable shape, on schedule, and with the utmost care. To maintain the quality, style, and vitality of our semi-precious stone creations, every order is meticulously packed.

To learn about our delivery schedules, costs, and procedures, please see our shipping policy.

1. Order Processing Time:

- We process all orders in a day.
- On public holidays and Sundays, orders are not sent.

2. Locations of Shipments:

- Right now, we ship all throughout India.
- If you have any questions about international delivery, send us an email at info@meteorique.in, and we would be pleased to help with unique shipping arrangements.

3. Schedules for Delivery

- Metro areas: three to six working days following shipment
- Non-metropolitan areas: 5–9 business days following shipment
- We will notify you in advance if there are delays because of courier problems or during busy times.

4. Cost of Shipping

- Free shipping on all prepaid orders above ₹2,000 within India.
- Free Shipping all over Delhi NCR 
- There is a flat shipping price of ₹300 for orders under ₹2,000.A small handling fee may apply to Cash on Delivery (COD), which is indicated at the time of checkout.

5. Monitor Your Purchase

-You will receive a tracking link via email or SMS to track your package in real time as soon as your item ships.
- If you have any tracking concerns, please contact info@meteorique.in.

6. Security and Packaging

-Damage-resistant, environmentally friendly materials are used to safely pack each item.
-Double cushions are used to avoid damage of fragile things, particularly those made of stone.

7. Items that are lost or damaged

- Please provide us with unboxing pictures and a video within 48 hours of delivery if your shipment is damaged, tampered with, or incomplete.
- After assessing the problem, if appropriate, we will provide a replacement or a refund.

8. Handle & Delivery Concerns

- At checkout, please make sure your contact details and delivery address are correct.
- Re-delivery fees might be incurred in the event that deliveries are unsuccessful because of inaccurate addresses or unavailability.